Frequently Asked Questions

How I can verify my account?
You need to submit a ticket to verify your account. We will request the necessary documents and information from you before we verify your account.
How to add credits on the account?
We deactivated all auto-payments for those who doesn't have verified accounts. You must contact us to see what payment options we might offer for your membership.
Can I place an order without membership?

No you cannot. Every accounts must subscribe to one of our membership packages listed under 4 categories.

Is there any free membership?

We don't have a free membership package. You can choose the subscribe one of the most basic memberships in a category which you are related to.